21 Feb 2006
London -- Owners of new vehicles equipped with Pirelli tyres report having the most satisfying ownership experience, according to the J.D. Power and Associates 2005 South Africa Original Equipment Tyre Customer Satisfaction Index (CSI) Study(SM) released this week.
According to a press release fromt he researchers, Pirelli retains the top spot for a second consecutive year with an overall CSI score of 841 based on a 1000-point scale. Five index points separate Pirelli from second-place Michelin (836). Rounding out the brands performing above the industry average are Bridgestone (815) and Yokohama (798). A total of 10 tyre brands are ranked in the study.
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